Cookies Policy
1. What is a Cookie? A Cookie is a small text file stored on an internet user's computer. It is generated by a web server (essentially the computer running the website) and can be used by that server when the user visits the website. A Cookie can be considered an internet user's identification card, which informs the website when the user returns. Cookies do not harm your computer, and we do not store any of your personally identifiable information in any Cookie.
2. Why do we use cookies on 365Promax? 365Promax uses two types of Cookies: those set by us and those set by third parties (i.e., other websites or services). 365Promax's Cookies allow us to keep your account logged in during your visit and customize the information displayed on the website according to your preferences.
3. What cookies do we use on 365Promax? The following is a list of the main cookies set by 365Promax and the purpose of each cookie:
_fp - Stores browser fingerprint. Validity: Permanent.
_t - Stores the timestamp of the user's first visit to the website during the current browsing session. Used for counting unique visits. Lifecycle: Browsing session.
_r - Stores the HTTP referrer for the current browsing session. Used to track external traffic sources. Lifecycle: Browsing session.
_c - Stores an identifier for affiliate marketing campaigns. Required for affiliate marketing statistics. Validity: Permanent.
Cookies set by third parties for the wildcard domain: *.365Promax
Google Analytics: _ga, _gat, _gid
Zendesk: __zlcmid
Cloudflare: __cfuid
Please remember that some browsers (e.g., Chrome on Mac) keep background processes running even when no tabs are open during this session, so set cookies may persist between sessions. Third-party scripts also set cookies for their own domains.
4. How can I manage my cookies on [Website Name - likely 365Promax]? If you wish to stop accepting cookies, you can do so through the privacy settings options in your browser.
5. Personal Information Protection Policy 365Promax's mission is to ensure the security of your data, and to this end, we employ various methods to protect your data. We provide customers with high security standards, such as dynamic data encryption on public networks, database data encryption, auditing standards, Distributed Denial of Service (DDoS) mitigation measures, and on-site live chat.
6. Server Protection Policy
All servers are fully encrypted;
All backups are encrypted;
Firewalls, VPN access;
Server access is only permitted via VPN;
All HTTP/S services run through Cloudflare;
Connect to nodes via VPN;
SSH port forwarding tunnels;
Only services allowed via VPN;
Servers have firewalls, only allowing SSH ports;
Alerts for critical services.
Data Breach Notification When 365Promax becomes aware of a personal data breach, we will notify the relevant users according to the GDPR timeframe.
7. International Data Transfer We only disclose personal data to third parties when necessary to provide high-quality services or to respond to lawful requests from authorities.
We share the following data with third-party systems:
Zendesk Inc. – If a user sends a message to the live chat or an email to the support mailbox, username and email information are transmitted.
Despite our best efforts, problems do occur from time to time. Our team will do its best to resolve your issues as quickly as possible. For faster assistance, you can click the button above to join the Telegram group.
If an error occurs, please provide the following information:
Username
Date and time the problem occurred
Game ID or Table Number (if applicable)
Screenshot of the error (if possible) We greatly appreciate the help and error reports you provide, as your information reports can help us improve.
Collection and Use of Your Personal Data Types of Data Collected Personal Data While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Usage Data
Usage Data Usage Data is collected automatically when using the Service. Usage Data may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data. We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device. Information from Third-Party Social Media Services
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